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image May 14, 2023

Co-Retailing: The New Pathway for Online Retailers to a Physical Presence

In a recent CNN article by a seasoned Wall Street stock analyst, it was argued that the future of retail continues to be tied to brick-and-mortar stores. Indeed, despite the surge of e-commerce in recent years, the physical retail store isn't merely surviving; it's integral to the most effective retail business models.


The new retail landscape is an omni-channel one, where businesses leverage both online and offline channels to reach their customers. Giants like Home Depot and Nike have supplemented their physical infrastructure with online sales capabilities, while online-born brands like Wayfair and Amazon have found value in establishing a physical retail presence.

However, the move from online to offline can be daunting for many e-retailers, primarily due to high rental costs in prime locations and the need for additional staff. Herein lies the potential of co-retailing, a trend that offers online retailers a cost-effective way to establish a physical footprint.


Co-retailing, akin to the co-working model that has transformed the office space industry, allows multiple retailers to share the same physical space. This innovative approach enables online retailers to test the waters of physical retail without having to shoulder the entire burden of high city rents or additional staff hiring.


In sharing retail space, e-retailers can split rent and utilities, and even collaborate on staffing. This reduction in operational costs makes the physical retail environment more accessible, particularly for smaller, niche brands looking to expand their reach beyond the digital sphere.

Beyond cost-cutting, co-retailing offers several other benefits. It allows online brands to grow their customer base and enhance brand visibility. In a shared retail environment, customers of one brand are exposed to others, creating cross-selling opportunities. This is particularly beneficial in urban locations, where foot traffic is high, and consumers value unique, multi-brand shopping experiences.


Moreover, a physical store allows online retailers to offer a tactile shopping experience, something that online shopping cannot replicate. It provides customers with the chance to touch, feel, and try products before buying, reducing return rates and increasing customer satisfaction.


The co-retailing model also addresses the staffing challenge by allowing retailers to share staff. This not only reduces individual labor costs but also creates a more varied work environment for employees, potentially improving job satisfaction and retention.

In summary, the trend of co-retailing in the new retail landscape is a golden opportunity for online retailers looking to expand into physical retail. By sharing costs and resources, they can tap into the proven benefits of an omni-channel retail strategy and grow their brand in an economically efficient way. As the retail industry continues to evolve, co-retailing could become a critical component of successful retail strategy, bridging the gap between the digital and physical worlds in a way that benefits retailers and consumers alike.


CNN - Opinion: Why brick-and-mortar is still the future of retail

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